Shipping & Delivery Policy

Shipping & Delivery Policy

Processing Time:

  • Orders are usually processed within 2 - 4 business days after confirmation.

Delivery Timelines:

  • Metro Cities: 3 - 4 business days
  • Tier 2 & 3 Cities: 4 - 6 business days
  • Remote Areas: 5 - 8 business days

Shipping Charges: (Domestic Orders)

  • Prepaid Orders (Online Payment at Checkout): Free shipping within India.
  • Cash on Delivery (COD): A minimal handling fee of Rs.100 will be charged per order.
  • Order Tracking: Tracking details are shared via SMS/email once dispatched.
  • International Shipping (if applicable): Customs duties/taxes are borne by the customer
  • Delays: While we strive for timely delivery, delays may occur due to unforeseen logistics or weather conditions. Customers will be informed proactively.

Privacy Policy - 

At Tillaari, we value your trust. We are committed to protecting your  personal information and ensuring it is used responsibly.

Information We Collect:

  • Name, contact details, address, and payment information for order processing.
  • Non-personal data such as browsing behavior (for analytics & site improvement).

How We Use Your Information:

  • To process and deliver your orders.
  • To improve our website, services, and customer experience.
  • To send order updates, promotions, and offers (you can opt out anytime)

Data Protection:

  • We do not sell, rent, or trade your personal information.
  • Payment transactions are encrypted and secured through trusted payment gateways.
  • Only authorized team members have limited access to customer details.

Third-Party Services:

  • We may use logistics partners, payment gateways, and marketing platforms. They are bound to keep your data confide

Your Rights:

  • You can request access, correction, or deletion of your data anytime.